Arkham Knight

Arkham Knight is unfixable according to Warner Bros

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baman

Arkham Knight is still getting negative reviews, to the point of Warner Bros stepping up to say something.

We are very sorry that many of our customers continue to be unhappy with the PC version of Batman: Arkham Knight. We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues.

Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately). For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix.

Thank you,

Warner Bros Interactive Entertainment

EDIT BY VALVE: For users who were having trouble submitting a refund for the game purchased on Steam, please try your refund submission again. The issue should have now been resolved.

Once again Warner Bros have thrown their hands in the air like they just don’t care, because really, they don’t care. This is a second failure for them this year if you count the PS3/XBox 360 version of the new Mortal Kombat not being released as promised.

Still this is pretty suckish. They wanted to deliver a AAA performance of their game by having only 12 people port it to PC, and they were warned over and over again that the game wasn’t going to be ready for release yet wanted to go along with it anyway… yeah, they really went all out alright.

So, Arkham Knight was destined to suck?

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I’m not entirely surprised by this, but there is a possibility that Warner Bros knew about the problems with the PC port of Arkham Knight and decided to release it anyway.

“I will say that it’s pretty rich for WB to act like they had no idea the game was in such a horrible state,” said one quality assurance tester who worked on the game for years. “It’s been like this for months and all the problems we see now were the exact same, unchanged, almost a year ago.”

I think the new Steam refund policy was a crucial role in this incident. I don’t think WB expected a mass volume of people demanding to get their money back for such a poorly ported game, hence they pulled it from everywhere. Steam is the biggest distribution service for PC games, and to have your game be the most refunded is a pretty bad mark against you.

Now if they could just fix the refund system so that small indies don’t get screwed by people who buy their small games just to finish them in half an hour and ask for a refund… But that’s another issue.

The new Batman isn’t really loved on PC right now.

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The release of Arkham Knight is all kinds of fucked up right now. It was ported to PC by 12 people.

According to Batman: Arkham Knight’s credits, it appears Iron Galaxy Studios only had 12 of its employees working on the PC port of the game. Considering how ambitious of a game Arkham Knight is, having just 12 people working on the game seems a bit on the small side if you ask us. And after experiencing the many issues the PC version of Arkham Knight has, as well as reading complaints from a wide variety of Steam users, we have a feeling this amount of people just wasn’t enough to provide the kind of product customers expected.

That would explain why it’s so poorly optimized. Hell even the console version has ambient occlusion and other features built into it. This is a Batman title, a popular title that would obviously generate a shit ton of money, as have the previous games. Why would you hire a team the size of an indie to tackle this?

Update

Forgot to mention that Arkham Knight has been taken off Steam (or rather the ability to purchase it). Probably due to all the negativity, and the fact that you can get refunds now. 😛